You run a wonderful workshop (you think) with a group of 20 people. You ask them to fill out feedback forms and it is all effusive. Except for one. One is highly critical, almost vicious. It happened to me in London once.

Which one do you think about the most? You know the answer and so do I.

Customer complaints need to be stacked up against customer behaviour. One person's vociferous heckling may give you the impression that your entire crowd is unhappy and ready to walk out the door.

Are they walking out the door?

I have been struck recently by the lucky Yoga niche connections Cecile has been documenting for us in ATSuccess Village. Angela, on our Pro Skype sessions, has been experiencing the same thing in her niche in the UK. People contacting them both with work requests - wonderful.

I am asking - are they lucky?

In this post, I am giving you a heads up on what I am planning next for ATSuccess.

First I want to thank you all: having you as members of ATSuccess, learning from you, figuring out what kind of service works best; this has been a stimulating and exciting journey for me. It's had it's ups and downs (but mostly ups) and it has been a privilege to witness many of your personal struggles and triumphs.

Like you, I was surprised at how personal and deep it became between us. This is more than just biz development, it is personal development.

Greed is a form of emotional stupidity - it's reducing a potential Porsche into being driven like a Model T Ford. Businesses driven by greed wreck havoc in Society.

Greed is biologically sound, and cute to see in a puppy, but it can reduce a human life into shambles, make nonsense of conscious evolution and bring ruin to a company. Think Enron.

How do I know all this?

Having spent 10 years at school, I got hard-wired into believing that weekends and evenings are rest times. I still have a deep-seated unconscious urge to relax on the weekend. Only problem is - I am in the a service industry, and weekends and evenings is when everyone else is available!

That's one aspect of my unconscious time habits. The other, subtler influence is how I am unconsciously driven to use the time I have.

"Thinking is the hardest work there is, which is probably the reason why so few engage in it."
Henry Ford.

There's a sultry breeze blowing through from Tokyo right now, and looking out, I can see evidence of autumn coming. Fallen leaves and my own planning for the new term.

In Japan, September is the beginning of the cultural time. There are concerts, dance companies are visiting, all kinds of events are being announced to attract people. What happens in your country? Is this a "beginning" time in your market?

People ask me: why am I so against tablework, hands-on practise and teaching individually?

Good question.

I ask it to my Self often, because it appears I am against the flow of an entire profession. All three of these are revered and valued, yet here I am stating unequivocally that I do not support this vision of our work.

No wonder I get attacked.

I don't see it as attack though, I see it as people defending their own position. Fair enough. What else can you do when someone (like me) appears to be undermining all that you hold valuable in your work?

Recently, I felt I wasn't doing enough for you all in ATSuccess Basic, and then it was time to post this summary of my answers to your questions for the last two weeks… 2,420 words.

Hummm...

That is 200 words of advice on your questions every day: I'd say that's enough. What do you think?

For those not in my ATSuccess group - here's a sampling of the encouragement and advice you can have access to. Not just any marketing program - a program full of Alexander Technique teachers who really get it. Maybe it's time for you to join?

Many of you have embraced Facebook advertising, seeking out your avatars and actually having fun finding people who love to be your students, before they even know it. Amazing!

To-day's blog is a basic primer, mixing together different concepts I've already covered, but putting them all together in a simple road map to manage your learning curve to greater understanding, skill and joy.

After some time away, things are revving up among ATSuccess members. For some people the summer is a time to stop, for us it's a time to think. Thinking is what happens when you are NOT at your computer. It happens in the park, on a walk, while reading a book for PLEASURE. Summer is a great time to hop onto the ATSuccess train to start making your biz the place you love to be at.

Click here now to find out how to join ATSuccess.